Do My RPH BSB41507 Cert IV in Project Management Assignment
Trauma management and response is a complex task, requiring an integrated system approach to ensure that trauma patients access the most appropriate level of care (Towler, 2007)
A trauma system is a coordinated system of trauma management, encompassing the continuum of care from injury detection through to definitive care and rehabilitation; and matching the right resources to each trauma patients needs in the shortest possible time.
In addressing Recommendation No.33 of the Reid Review, the Trauma Working Group, under the auspices of the Health Policy and Clinical Reform Directorate of the Department of Western Australia, has presented a long awaited trauma system plan for Western Australia.
The Clinical Serv ...Read More ices Framework (CSF) gave role delineation for trauma to all WA
hospitals. The State Trauma Office (STO) was tasked to evaluate if each hospital
fulfilled their delineation and to investigate if more resources ,for example, staff,
equipment, are required for them to do so
The STO decided that one way to do this would be to create a survey that could
eventually be turned into a live data base. This would then be accessed by each
individual hospital on a 3 monthly basis to enter the up to date information required.
It is anticipated that this would also help with strategic planning initiatives and
ensure long term WA State Trauma Service aspirations.
The STO will develop and implement a trauma capability survey. The survey will be developed using the program Survey Monkey. The State Director of Trauma (Trauma Program Manager) will liaise with the Project Manager to discuss the relevant questions that need to be incorporated into the survey. Once developed, the survey will be sent electronically to trial sites that vary in size and capability, to examine the usability in those sites. Once feedback has been received and any changes required have been completed, the survey will then be sent to all sites. All surveys will be returned to the STO. It is hoped in the future that the survey can be changed to a live database which can be updated on a regular basis. The anticipated time frame for the initial survey to be sent to all sites and returned is 9 months. Reports on progress will be sent to the executive sponsor (the Chief Executive of South Metro Area Health Service).
Chief Executive South Metro Area Health Service and State Trauma Executive Sponsor (CE SMAHS) Program sponsor
State Director Trauma Services Program Manager
Trauma Directors Coordination of Trauma Committee at individual hospital level
State Trauma Program Manager, State Major Trauma Centre (RPH) Coordination of trauma program planning and evaluation; Data manager
Trauma Registry Research Nurses Data collection, analysis, quality control and reporting
Manager Disaster Preparedness and Management Disaster preparedness and advisory committee
Individual Hospital Executives Budget holder and resource allocation
Inclusions and Exclusions
Inclusions: Membership to Survey Monkey to facilitate survey development.
Printed copies of trauma capability survey to post to sites that do not
have access to Survey Monkey.
Covering letter to accompany survey to explain who it should be
completed by and the reason for doing so.
Exclusions: The survey will not ask any questions that do not have any implications
The survey will not be for public access.
Software to change the survey to a live database.
Deliverables and Major Milestones
The following deliverables must be met upon the completion of the WA State Trauma Capability Survey. Any changes to these deliverables must be approved by the project sponsor.
Establish the quantity of questions to be incorporated and the depth of information required.
Meet with key stakeholders and assign relevant committee according to role in policy development and operational issues.
Identify any barriers or constraints to the project.
Identify requirements for prospective clinical evaluation of the WA State Trauma System. This needs to be conducted in collaboration with the identified key stakeholders to determine evaluation requirements and ensure individual agendas are met with respect to current and future requirements.
Conduct any alterations to the survey as determined by the project sponsors.
Summary Milestone Schedule
The project Summary Milestone Schedule is presented below. As requirements are more clearly defined this schedule may be modified. Any changes will be communicated through project status meetings by the project manager.
Summary Milestone Schedule.
Project Milestone Target Date (dd/mm/yyyy)
Project Start 01/01/2013
Establish scope and budget 15/01/2013
Develop Project Plan 10/02/2013
Funding submission and project authorisation to project sponsor 15/02/2013
Development of questions required to determine Trauma Capability 31/05/2013
Establish Survey Monkey with Trauma questions. 30/06/2013
Send to trial sites. 31/07/2013
Send to all sites. 31/08/2013
Project Complete 15/09/2013
Assumptions and Constraints
Assumptions: The following are a list of assumptions. Upon agreement and signature of this document, all parties acknowledge that these assumptions are true and correct.
This project has the full support of the project sponsor, stakeholders and all hospital sites.
The purpose of his project will be communicated to the WA State Trauma Directors Committee prior to deployment.
That funding will be available to implement the project .
Constraints: The following constraints pertain to the WA State Trauma Capability Survey project.
Not all stakeholders may want to be actively involved.
There are other surveys and audits already in circulation.
There may be time constraints for personnel at hospital sites to complete the survey.
The project manager is due for 2 weeks annual leave during the project time span.
All licenses for Survey Monkey must be purchased in accordance with the allocated budget.
This project is reliant on the purchase of the Survey Monkey license. It will also need cooperation from health care staff to complete and return the survey to the State Trauma Office. The implementation is not dependant on any other projects being completed.
Benefits and Outcomes
The benefits of completing the Trauma Capability Survey project are listed below:
The results of the survey will be on the State Trauma System and Services website for all sites to access.
In the event of a major trauma incident the incident controller will be able to quickly access the data to decide which site has the capability to receive the casualties.
The State Trauma office will be able to investigate if the sites have the adequate resources to perform to their role delineation.
Project Budget and Cost Management
Resources for the project will be drawn from the State Trauma Office. The Project Manager is part of the STO of which the sponsor is the Chief Executive of SMAHS. Budget allocation is often overlooked in government organisations as it is claimed by some project sponsors to be unnecessary due to the fact that they will be using â€œown resourcesâ€. This doesnâ€™t mean that a project manager has no need to plan and track against them.
Success of this project will be determined by the State Director of Trauma, Dr S.Rao and the Project Sponsor, Mr I.Smith, who will authorize completion of the project.
The following table contains a summary budget based on the planned cost components and estimated costs required for successful completion of the project.
Project Component Component Cost
Personnel Resources $21,060
HIN project costs $75,392
Computer hardware/software $2,515
Project Manager â€“ Denice Wallis is named Project manager for the duration of the WA State Trauma Capability Project. It is Ms Wallisâ€™s responsibility to manage all project tasks, scheduling, and communication regarding the project. Ms Wallis will coordinate all resource requirements through the STO and the SMAHS Business Manager. MS Wallis is authorized to approve all budget expenditures up, and including, the allocated budget amounts. Any additional funding must be requested through the State Director of Trauma. Ms Wallis will provide weekly updates to the State Director of Trauma and monthly updates to the Project Sponsor (Mr I. Smith).
WA State Director Trauma Services
The Work Breakdown Structure (WBS) is a Hierarchical decomposition of major deliverables into defined and quantifiable measures of success. It provides a framework for organization and accountability to individual team members and is the basis for the scheduling of project activities according to inter-dependencies. It is also for calculating budgets according to respective agency input; by allocating time and cost estimates to specific elements of the WBS, a project schedule and budget can be quickly developed (PMBOK,2004,p112).
See Appendix A for the WA Trauma Capability Project Work Breakdown Structure.
See Appendix B for the WA Trauma Capability Project Gantt Chart.
Scope/Change Management Plan
The scope management plan for the WA Trauma Capability Project will consist of the Work Breakdown Structure and the Gantt chart. It will establish how formal acceptance of the project deliverables will be obtained. There will also be a process for how any requests for changes will be processed.
Any change requests will be processed according to the Project Development Office at the WA Department of Health(DOH). These requests for changes will be documented on a Change Request Form. Any impact on the project, including costs and timing schedule will be brought to the attention of the Project Team before a commitment to implement the change is sought.
See Appendix C for an example of the DOH Change Request Form.
Quality can be defined as meeting or exceeding the customerâ€™s expectations and delivering a product that meets the purpose of the stakeholdersâ€™ original brief. The quality assurance standard ISO 9001 is the internationally accepted standard that has been adopted by businesses to demonstrate commitment to quality products and services. Working within the quality assurance framework required by ISO 9001:2008, and adopting the prescribed procedures and documentation, companies are able to ensure quality in a systematic and reliable fashion. The key to developing a Quality Plan is identifying which standards are applicable to the project and determining how to satisfy them (PMBOK,2004,p179).
The agreed deliverables for this project are stated in the milestone schedule and have been defined in consultation with all the key stakeholders. Quality will be measured in terms of compliance against these deliverables and any deviations to the project, including formal change requests, will undergo scrutinisation for justification and cost benefit analysis.Quality Management Plan
Deliverable (ref scope) Acceptance Criteria Tester/Stakeholder
Questions on survey Questions must be relevant to trauma.
Questions must be easily read. Trial hospital sites.
Assign relevant committee Circulate survey amongst committee members for endorsement. WA Trauma Directors Committee
Conduct any relevant alterations to survey Make any changes as required, as determined by the project sponsor. Project Sponsor
Survey Monkey License Apply for license remembering budgetary constraints. Hospital Executives
Time to complete survey The time to complete the survey for hospital sites to be kept within 15 minutes to assist with compliance Trial hospital sites
WA Trauma Capability Survey
Minimum Data set
User Acceptance Testing
System Lab Test
Migration Legacy Data
Work Breakdown Structure
Project Change Request Form
Project Development Division, Ground Floor, C Block, 189 Royal Street, East Perth, WA 6004
Tel: (08) 9222 2086 Fax: (08) 9222 0278 Web: intranet.health.wa.gov.au/dgd/management/Project Owner (Name) : HE: Project Manager (Name) : HE: Organisation Unit/Branch : Phone No : Email Address : Date : Project Name : Type of Change Requested:
System: MACROBUTTON CheckIt Project Scope Change: MACROBUTTON CheckIt Project Budget: MACROBUTTON CheckIt
Project Procurement/Contract Change: MACROBUTTON CheckIt Other (specify): Description of and reason(s) for change requested:
Please provide details of any benefits expected as a result of this change.
Effect of change on:
Please provide details of anticipated changes to the project cost, reduction or increase including the new value. Please note that these changes need to be included in the project plan.
Please provide details of anticipated changes to the project schedule, reduction or increase in expected timeframe. Please note that these changes need to be included in the project plan.
Planned Project Completion Date: New Project Completion Date: Recommendation: MACROBUTTON CheckIt Approved MACROBUTTON CheckIt Rejected MACROBUTTON CheckIt Referred to Project Sponsor
Sign: Position: Name: Date: ...Read Less
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