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Buy MGT521 University of Phoenix Week Five Learning Team Reflection


Question - Your Learning Team is a team of managers of a customer call center for timeshare vacations.  
Discuss, with your team, the types of control measures you would use to see how efficient 
and effective an employee is.  
 
Discuss, with your team, the measures you would use to evaluate the entire call center. 
 
Prepare a 350­ to 1,050­word paper detailing the findings of your discussion. 
 
 

Solution Preview - g Team Reflection To have an efficient organization, managers need to have control measures in place. This paper will review the management process of Team C in regard to Timeshare Vacation’s call center. Team C management will address the types of control measures used to evaluate the efficiency and the effectiveness of an employee. The Team C

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