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San Diego State University Operations And Supply Chain Management Assignment Help - Linear

Question - Management of High Tech Services (HTS) would like to develop a model that will help allocate their
technicians’ time between service calls to regular contract customers and new customers. A
maximum of 80 hours of technician time is available over the two-week planning period. To satisfy
cash flow requirements, at least $800 in revenue (per technician) must be generated during the two-
week period. Technician time for regular customers generates $25 per hour. However, technician time
for new customers only generates an average of $8 per hour because in many cases a new customer
contact does not provide billable services. To ensure that new customer contacts are being
maintained, the technician time spent on new customer contacts ...Read More

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