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Key Topics
Requirement
Troubleshooting Assessment
Solution
Protection measures for the support technicians
Computer serves like a gateway to the tools, data, networking, games and much more. Keeping computer secure and healthy helps to care for your investment and you.
Firewalls: When we associate to the web, we breach a mutual connection - we can access data and opening the access to strangers to connect with our PC. Because of this Computer issue we have firewalls (Haque, 2013). The Firewall performs like a barrier around our computer and network, filtering or blocking specific traffic while permitting other "secure" traffic to get ahead of.
Security Patches: Operating frameworks and programs, rarely have vulnerabilities which are not revealed until the service has been on the rampage. To solve this trouble, manufacturers issue some security patches, generally at no cost, which are the records we can download as well as install to fix the vulnerability (Hartnett & Thompson, 2010).
Most computer safety and health concerns include bad ergonomics. Issues like repetitive damage, injury, aches, trouble and lack of sensation caused by the bad-quality keyboards as well as with a mouse. Though, there are some issues to be alert of.
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Protection measures of functioning with electronics
Computers are costly, and by means of all main purchases we probably desire to protect our investment. So we have to take measures while functioning with electronics. Fortunately, it is never complex to keep our computer secure and in proper working condition. Protection measures of computer engage three things: making electronics physically clean, defending it from the malware, and also backing up significant files. It is significant to keep in mind the need for excellent posture plus ergonomics to evade situations like carpal tunnel disorder and tendonitis. As compared to all electronics, PCs can be most unsafe when used improperly. Trailing cables are also being dangerous(HSU & HSU, 1991).
Dangers support technicians ought to consider
Computer Crashes prior to Windows Launches: Many reasons are there, why Windows might fail to set up, but mainly all of them are fixed simply enough, except we have fallen sufferer to a mainly bad malware assault or our hard disk also damaged somehow(Woolf & McDonald, 1984).
Computer working slowly: There are exactly innumerable reasons for a PC to work slower than it ought to do.
Unusually Functioning Software or Operating System: If the software and other operating system are either impassive or it is misconduct, then make an effort to restart our computer and also run a bug to scan ("Issues in Earmold Fitting and Troubleshooting", 2003).
BSOD: There's a superior chance we have heard of and seen the BSOD. It's that every-blue screen with the PC code all above it which comes up like our PC "dies." It's truly cause the STOP Error plus there are numerous different kinds.
Troubleshooting
Are you familiar what have to be done if your computer screen goes apparent? What if anyone can't able to close the application and can't listen to any kind of sound from speakers? Whenever have an issue with computer, don't panic. There are numerous fundamental troubleshooting techniques can utilize to solve problems like this ("Recent Special Issues", 2011).
Steps of troubleshooting
There are numerous diverse things that might cause an issue with PCs (Al-Sharji, Al-Mahruqi & Kumar, 2014). No matter what is causing the trouble, troubleshooting will forever be a procedure of trial plus error—in a few cases, may require to use various diverse approaches before finding a solution; few problems might be simple to solve.
So recommending few tips:
Write down the steps: Once starting with troubleshooting, write down each step to take. In this way, it is easy to remember precisely what have to do as well as to evade repeating the similar mistakes.
Take notes regarding error messages: In any condition computer gives an error note or message, be confident to mark down lot of data as potential (Sharp, 1982).
Always ensure the cables: If having problem with a precise piece of PCs hardware, for example monitor and keyboard, a simple initial step is, ensure all connected cables to confirm they're correctly linked.
Restart the PCs: When everything breaks down, the most excellent things to attempt is to just restart the PCs. This can resolve lots of essential issues might experience with computers.
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Al-Sharji, S., Al-Mahruqi, A., & Kumar, R. (2014). Help Desk Management System for PC Troubleshooting. IJAIS, 7(7), 8-14.
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Haque, M. (2013). Ethylene Glycol Regeneration Plan: A Systematic Approach to Troubleshoot the Common Problems. J Chem Engg, 27(1).
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Hartnett, E., & Thompson, C. (2010). From Tedious to Timely: Screencasting to Troubleshoot Electronic Resource Issues. Journal Of Electronic Resources Librarianship, 22(3-4), 102-112.
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HSU, Y., & HSU, C. (1991). Novel model of intermittent faults for reliability and safety measures in long-life computer systems. International Journal Of Electronics, 71(6), 917-937.
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Issues in Earmold Fitting and Troubleshooting. (2003). Seminars In Hearing, 24(4), 355-364.
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Recent Special Issues. (2011). Computer-Aided Design, 43(1), I-II.
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Sharp, T. (1982). Book Review: How to Troubleshoot and Repair Microcomputers. International Journal Of Electrical Engineering Education, 19(1), 89-89.
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Woolf, & McDonald,. (1984). Building a Computer Tutor: Design Issues. Computer, 17(9), 61-73.
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