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Question: Write about Smartphones
Solution
Technology is changing rapidly and numbers of them are impacting the way we used to function within the organization. Smartphones have been considered as the ‘new technology’ for this paper that has a profound impact on our various work aspects. The recent developments in smartphone technologies have allowed it to be a successful driver of growth within the organizations around the world (Charlesworth, 2009). The smartphones can be referred to be a handheld computing device that is able to perform all the necessary functions that are required to manage the various activities within the organizations.
The smartphones can be utilized in the business environment to manage the various elements remotely and without the need of carrying heavy laptops all the time (Franko and Tirrell, 2012). Moreover, it helps the business owners to stay connected with all their associates all the time through emails and instant messaging system. It helps them stay well connected 24 hours a day and seven days a week without any major challenges.
Smartphones allow the individual to access almost all types of document formats to view the reports and business data. Moreover, there are various applications that are now specifically designed to manage the specific functions within the organizations (Park and Chen, 2007). Organizations can even build custom applications that can help them complete their individual needs. The smartphone apps can be easily integrated with real-time Customer Relationship Management software and through which the managers can continuously access and monitor the customer data through the integrated smartphone application (Thakur et al, 2011). The smartphone applications allow easy retrieval and accessibility to the data and help the managers stay armed with the important information.
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Smartphones can be used to track the location of the next meeting and find vital information on the way to the meeting venue. This saves the time of the salespeople in commuting and looking for important information that can aid in better negotiation. There are applications that can efficiently manage the various meeting schedules of the sales people and the same can be tracked by their higher management. The individuals from the digital marketing can instantly update their social media and track the performance of the ads and digital content through different smartphone applications such as Google Analytics and Flight-Recorder.
Despite the presence of numerous benefits of smartphones for the business activities, there are also some potential drawbacks that cannot be ignored. If the company wants its individuals to have the accessibility to the smartphones, then they have to incur substantial amount to provide this phone to each of the employees. Moreover, the major disadvantage is related to the security of the data that are being accessed through the smartphones. The use smartphone applications are often vulnerable to security threats as there the secure data such as username and password can be stolen by the spy apps and shared to the competitors. Apart from that, accessibility to smartphones throughout the day distracts the employees in completing even the basic activities (Lee et al, 2014).
In the end, it can be stated that the use of the smartphones for the business can be a smart move to improve the communication and fast-track the business activities. However, the company has to ensure that the individuals within the smartphones are using the smartphones properly and stay away from distractions and unnecessary security threats.
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Charlesworth, A. (2009). The ascent of smartphone. Engineering & technology, 4(3), 32-33.
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Franko, O. I., & Tirrell, T. F. (2012). Smartphone app use among medical providers in ACGME training programs. Journal of medical systems, 36(5), 3135-3139.
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Lee, Y. K., Chang, C. T., Lin, Y., & Cheng, Z. H. (2014). The dark side of smartphone usage: Psychological traits, compulsive behavior and technostress. Computers in Human Behavior, 31, 373-383.
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Park, Y., & Chen, J. V. (2007). Acceptance and adoption of the innovative use of smartphone. Industrial Management & Data Systems, 107(9), 1349-1365.
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Thakur, A., Gormish, M., & Erol, B. (2011, May). Mobile phones and information capture in the workplace. In CHI'11 Extended Abstracts on Human Factors in Computing Systems (pp. 1513-1518). ACM.
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