Ideas of the articles (Synthesis)
In "A" article data were collected from a huge car rental firm located in the U.K. Showed that the direct email interference on tasks and also the study was conducted for investigating the original concept of the email addiction that has been regarded as one of the growing trends in the workplace. The methodology that was used for the study was observation method and the questionnaire method. In the questionnaire method, 100 employees working in the particular organization was sent a questionnaire for catching the addictive characteristics with regards to the email communication behavior among the employees. On the other hand, in the observation method, it was noticing closely the effects of stimulated email interference on some of the employees by measuring the interference handling time, the interference recovery time, and the extra time required to complete each and every job gave the number of interference (Marulanda-Carter and Jackson, 2012).
One of the main limitations that have been noticed in this study was the availability of the participating firm and the timeframe. The main idea of this study was to determine the impact of the email communication on the tasks by observing the workers and presenting a method for determining the addition of the email. Furthermore, by understanding these types of factors the firms can manage their workflow strategies for improving the effectiveness and efficiency of the employees.
In "B" article the behavior of the employees has been studied with regards to the email communication over the face to face communication in the organization. On the contrary, this study showed that the employees who had face to face communication with their managers were more benefitted than the employees who chose the email communication method. On the other hand, it has been observed that the costs associated with the mode of communication required the firm to make decisions about when the resources that are scared to be allocated for performing the face to face communication and when the alternative/substitute was a less costly resource of the electronic communication could be replaced. In this article also it has been witnessed that the central idea for conducting the study was showing the negative impact email communication had on the employees (Bishop and et al, 2013). The study also highlighted determined that the workers recognized that the human resource information that is personal, confidential and sensitive as main that can be received only by the face to face communication method. It is also one of the main findings of the study that can be related to the article "A" highlighting the ineffectiveness of the email as one of the communication tools (Kupritz and Cowell, 2011).
In "C" article the negative effect of the email as one of the major communication tools in the workplace have been demonstrated in a slightly different and in an interesting method. In this study, it has been showcased that the rise of internet at an alarming rate has been one of the major barriers towards the face to face communication. Throwing light on the above-mentioned statement it can be said that email plays the part of a villain in this case as it is highly changing the performance and the psychological outcomes of the employees in the workplace. For this particular study 48 employee was taken into account that interacted with their supervisor via email. The data that was collected for this study was completely based on the cardiac activity, engagement, task performance, mood, and energy. The findings from this study indicated that email had a negative effect on them and the quality of their work also degraded as the moods of the employees were greatly affected. Therefore the findings from this article are also completely relatable with the findings of article "A" and "B" (Giumetti and et al, 2013).
Suggestion to the supervisor
Disadvantages of email communication from the articles
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Giumetti, G. W., Hatfield, A. L., Scisco, J. L., Schroeder, A. N., Muth, E. R., and Kowalski, R. M. (2013). What a rude e-mail! Examining the differential effects of incivility versus support on mood, energy, engagement, and performance in an online context. Journal of Occupational Health Psychology, 18(3), 297.
Johri, A. (2011, March). Look ma, no email!: blogs and IRC as primary and preferred communication tools in a distributed firm. In Proceedings of the ACM 2011 conference on Computer supported cooperative work (pp. 305-308). ACM.
Keyton, J., Caputo, J. M., Ford, E. A., Fu, R., Leibowitz, S. A., Liu, T., and Wu, C. (2013). Investigating verbal workplace communication behaviors. The Journal of Business Communication (1973), 50(2), 152-169.
Kupritz, V. W., and Cowell, E. (2011). Productive management communication: Online and face-to-face. The Journal of Business Communication (1973), 48(1), 54-82.
Marulanda-Carter, L., and Jackson, T. W. (2012). Effects of e-mail addiction and interruptions on employees. Journal of Systems and Information Technology, 14(1), 82-94.
Zhang, X., and Venkatesh, V. (2013). Explaining employee job performance: The role of online and offline workplace communication networks. Mis Quarterly, 37(3), 695-722.