IT Disaster Recovery Plan

This is sample will tell you, how you can prepare a IT disaster plan. IT Disaster plan is an important topic in Information Technology and you will get get assignments on this topic in your semster. This sample is posted by AllAssingmentHelp and is just for your guidance. Please don't copy this sample, as this will be caught in your plagirism check. 

                                    IT Disaster Recovery Plan

Table of Contents

Part A: Communications Plan

Revision History

Communications Plan

Part B: Disaster Recovery Procedures

a) Assisting Disaster Recovery Procedures

b) Policy that covers the implementation of new software

c) Workflow for the implementation of the software

Part C: Risk Assessment and Business Impact Strategy

Risk Assessment

Business Impact Strategy

Part D: Prevention and Recovery Strategy

Reference

 

Part A: Communications Plan

Revision History

Date

Change No.

Description of Change

Reviewer’s Name

06/09/2019

001

Introduction of a Disaster Management Committee. This committee shall look into and shall take prompt action in case of any disaster within the organization.

John Stankey

(President & Chief Operating Officer)

06/09/2019

002

Introduction and maintenance of log book which shall record all prior incidents and disaster within the organization as well as in all other organization within the industry. The log book will also record the strategies that has been taken at that time to resolve or action initiated at the time of the disaster.

William A Base Jr.

(Senior Executive Vice President – Human Resources)

06/09/2019

003

Communication planning with the stakeholders of the organization.

Angela Stanstone

(Chief Administrative Officer)

06/09/2019

004

Priority to the business operation based on the situation that is the management should decide which business operation should be restored at the earliest to recover the organization from the disastrous situation.

John Stankey

(President & Chief Operating Officer)

[reviews]

Communications Plan:

Name of Team

Phone

Contacted on

By Whom

Response

Start Date

IT Team

0

January 15

Manager IT

The team spread the news of interruption in the IT system pertaining to the shutdown of a switch.

January 16

Disaster Recovery Team

0

January 15

Manager Disaster Recovery

The disaster team came to help and try to find the root cause of such interruption.

January 16

Finance Team

0

January 15

CFO Finance

Finance team came up with the fund arrangement regarding the makeup of the losses as well as to launch a project which shall help in the management of the disaster.

January 16

Operation Team

0

January 15

COO Operations

The operation team came up with the operation at the time of the disaster.

January 16

 

Part B: Disaster Recovery Procedures:

a) Assisting Disaster Recovery Procedures:

  • Initial Stages of Planning:

The primary stages of planning includes the assessment of risk which involves the analysis of various potential threats and what should be the necessary duties that should be taken up by the organization when such disaster occurs. The organization should plan for each and every disasters that can occur which is related to their area of operations such as cyber-attacks, loss of data, breakdown of system or sync etc. (Kirschenbaum 2019). The organization should prioritize their threats as per the percentage of risks or threat that might affect the organization.

  • Priorities its operations with the help of business impact studies:

In the event of a disaster the organization should identify the areas of its operation which needs to be restored at the earliest so that the organization can continue its operation till the organization can identify the actual cause of such disaster. However, to priorities the areas of its operation the organization needs to make a business impact study of all the operational areas which are critical in nature and are prone any kind of disaster (Horita et al., 2017). However, the organization should do this with the help of data that has been identified or gathered through the risk assessment procedure.

  • Updated Inventory:

As per the case study the AT&T is a technology based organization and therefore, the organization is required to take an important step in the recording and maintaining an inventory regarding all such technology including hardware’s and software’s which are being used in the organization for daily operational purpose. This updating of the technology inventory of the organization will help in the disaster recovery plan (Aros and Gibbons 2018).

  • Beyond the Disaster:

The organization or the management of the organization needs to think beyond the disaster. The organization should not get lost in the planning to curve out or restore the position of the organization from the disaster. The company needs to think beyond the disaster and should also priorities with its operation, human resources and processes so that the organization can continue with its operation till it can restore the part affected by the disaster (Aros and Gibbons 2018). Moreover, the communication system of the organization should be well maintained so that each level of the organization should know the status of the restoration as well as their duty to conduct the restoration. 

  • Establishment of a communication plan:

The most important step in a disaster plan is to plan for communication. The organization should communicate with its internal as well as external environment regarding the disaster and should plan how communication with its stakeholders shall be made in order to recover the organization from the disaster (Aros and Gibbons 2018). The large organizations should have a mass notification system through which not only aware its customers but also other crucial partners of the organization who can help the organization to restore its operation after the disaster.

  • Planning for Backups:

The organization should establish a backup work locations which will help the users of the platform of the organization to operate in such way that there has been no trace of occurrence of disaster (Beydoun et al., 2018).

b) Policy that covers the implementation of new software:

The policy that will cover the implementation of the software are as follows:

  • The vendors who are supplying the new software must be accountable for any loss or interruption that shall occur in the running of the software.
  • The management should look into their scope that is what they want the software to handle and should avoid doing such things during the implementation of the software.
  • The management should assign tasks to the realistic teams for the implementation of the software.
  • The management should assign an administrator for the job of implementation of the software.
  • The management of the organization should train certain leads for the operation of the new system and the software.
  • The management should train all the employees so that they can adopt the new system easily and quickly and should also try to engage each employee within the implementation plan so that they have the knowledge regarding the new software.
  • The management should aware the employees of the organization regarding the new system it features and operation (Ryu et al., 2018).

c) Workflow for the implementation of the software:

  • Justification for the Implementation:

The organization should focus on the need for the implementation of the software. The organization should look into the features and specification of the software and should tally with its needs whether the software is of any need to the company or not.

  • Selection of appropriate vendor:

The management of the organization should select an appropriate and reliable vendor who shall provide after sell service on the product being delivered by the vendor and shall also train some of its employees so that there is a smooth operation of the software within the concerned organization.

  • Initiation of the project:

As soon as the vendor is selected the management of the organization should initiate the project with the assembling of the team. However, assembling of a good team takes time and is one of the essential step in the implementation process.

  • Process Refinement:

The organization or the management should send its operational leads with its business process experts to identify the major business process which needs to be included in the software.

  • Building of the software:

After the identification of the business process of the organization, it shall start the building of the software. The functional teams transfer the requirements of the business to the technical experts and the technical team starts its operation regarding the programing and configuration of the software according to the business need.

  • User Acceptance Testing:

After all the configurations has been made to the software application, now the software needs to be tested so as to show that the software is ready for its operation. The software should be tested through a thorough end-to-end testing of the software.

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Part C: Risk Assessment and Business Impact Strategy

Risk Assessment:

Potential Hazard

Owner

Likelihood

Consequence

Software Malfunctioning

 

 

Breakage of communication link between each and every department of the organization leading to customer dissatisfaction

Cyber attackers

 

 

Loss of information and data which can lead to major threat to the organization.

 

Business Impact Strategy:

Timing/Duration

Operation Impacts

Financial Impacts

1 hour

Identification of key business process

Medium

2 hours

Establishment of business recovery procedure

Medium

3 hours

Interdependencies in the determining of resources

Huge

[reviews]

Part D: Prevention and Recovery Strategy

Three types of insurance which can help a business in the case of a disaster are as follows:

Business Interruption Insurance:

In case of a disaster business might be interrupted and the business will suffer huge amount of loss of income. This insurance will help the business to compensate in case of loss of income due to interruption.

  • It helps in compensating the loss occurred due to the interruption.
  • Prevents the company from further losses.
  • Helps the company to restore its position.

Property Insurance:

Property insurance is a must for all types of business. It compensates the loss of property due to any kind of disaster.

  • It helps in compensating the loss occurred due to the damage to property of the organization.
  • Prevents the company from further losses.
  • Helps the company to restore its position.

Professional Liability Insurance:

Professional liability insurance covers all errors and omissions caused dues to the negligence of the business enterprise.

Preventive strategies that can be implemented are as follows:

  • The organization should prepare and implement policies and programs with the consideration of different risks due to disaster.
  • The policies and programmes should be formulated in such a way so that it does not increase the risk of disaster.
  • The organization should provide appropriate support to the policies and programs which has been initiated for the reduction of risks due to disaster (Aros and Gibbons 2018).

Reference:

Kirschenbaum, A., 2019. Chaos organization and disaster management. Routledge.

Horita, F.E., de Albuquerque, J.P., Marchezini, V. and Mendiondo, E.M., 2017. Bridging the gap between decision-making and emerging big data sources: An application of a model-based framework to disaster management in Brazil. Decision Support Systems, 97, pp.12-22.

Aros, S.K. and Gibbons, D.E., 2018, December. Developing an agent-based simulation model of the use of different communication technologies in inter-organizational disaster response coordination. In 2018 Winter Simulation Conference (WSC) (pp. 68-79). IEEE.

Aros, S.K. and Gibbons, D.E., 2018. Exploring communication media options in an inter-organizational disaster response coordination network using agent-based simulation. European Journal of Operational Research, 269(2), pp.451-465.

Beydoun, G., Dascalu, S., Dominey-Howes, D. and Sheehan, A., 2018. Disaster management and information systems: Insights to emerging challenges. Information Systems Frontiers, 20(4), pp.649-652.

Ryu, S.I., Cho, S., Kim, J.N. and Lee, J.E., 2016. Analyzing the Relative Importance for Efficient Operation of the Disaster Management Organization in Local Government. ???? ??? ?? ????????, pp.205-212.

 

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