- Reward practices used and their implications for the management of employee performance in an emergency ward
- Alternative reward practices that are used to manage employee performance in this environment
- Recommendations to hospital management to improve the hospital’s current reward and performance management process
Reward practices used and their implications for the management of employee performance in an emergency ward
Therefore, it can be said that the physicians and the employees who are involved in the emergency care must be provided with proper incentives and better working environment so that it would not make them frustrated and thus they can work to deliver better services to the patients. Moreover, proper training can also be considered as a reward for the employees and thus this will help them in improving their career and thus motivating them to stay focused in their work.
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Alternative reward practices that are used to manage employee performance in this environment
It can be stated from the past evidence that provision of better reward and recognition system will help in recognising the specific behaviour and thus it will help to improve the performance through positive reinforcement. There must be provision of both monetary as well as non-monetary rewards to the employees who are involved in emergency services and thus it is necessary to ensure proper timelines for these rewards. On the other hand, it is also vital to understand the interdependence between employee satisfaction, retention of employees and providing satisfaction to the patients. It is the responsibility of the management to carry out continuous assessment of the employees and this must be in accordance with the organisational goals. This will make the employees feel excellent because they will be rewarded for their performance and thus it will increase the overall satisfaction of the employees.
According to Garman et al., (2011), it has been found that the practices that are adopted by the management are considered to be the most important factors in improving the health care services and efficiency of the entire system. It is the responsibility of the practitioners to conceptualize the management practices and thus work for the betterment of the organisation. This will help them in prioritizing the improvement in the management system and thus making the efforts more systematic. Aguinis (2009) has stated that contingent pay must also be used for the employees of the emergency ward. This pay system was earlier used for the employees who were engaged in top positions. This will help the employees to receive their payment on the basis of their job performance. On the other hand, bonuses and additional amounts will also be paid to the employees and thus this will help in improving the performance of the employees. It can be said that there are several important reasons for the contingent pay and thus this will help in providing proper motivation and incentive to the employees. After implementation of the contingent pay, the high performing employees who are engaged in the organisation will feel motivated to take more responsibility and thus try to work in a better way. Therefore, it can be said that contingent pay enhances employee’s motivation and thus help in accomplishing the goals that helps in matching with the organisational needs.
It is necessary for the management to use only those rewards that can be used in managing the performance level of the employees and thus adjust accordingly. It will make no sense for the organisation to raise the pay without analysing the effect of the contingent pay and thus this will help in minimizing the budget constraint of the organisation. It is also the responsibility of the organisation to make sure that all the employees are eligible for the financial rewards and thus provide them proper reward for motivation. This will also be beneficial to motivate the lower level employees of the hospital who are involved in providing proper care and thus they can become better executives in the long run. On the other hand, the rewards must also be visible in such a way that it will be easier to collect the desired information and thus provide timely reward to the employees in such cases.
Recommendations to hospital management to improve the hospital’s current reward and performance management process
On the other hand, due to the high quality performance gains, the employees must get better compensation again. If this high quality performance does not occur, the employee’s would not receive rewards. The organisations must not try to underestimate the workers and thus provide them proper leaves. It is the responsibility of the organisation to implement a better reward system based on the performance and thus this will help in assigning better salaries to the members who are emplolyed in the emergency wards. It can be said that the pay structure of an organisation helps in classifying the job on the basis of their relativeness. It is necessary to create a proper salary band and this must be in accordance with the particular job role of the individual. It is the responsibility of the organisation to outline the performance management and this will help in the improvement of the employee’s manual, employer’s contract and other necessary items that are considered to be valid for the organisation.
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