Human Services

Question 1

People who have a disability are often quite vulnerable. List 4  common risks to client safety and wellbeing
Answer:
People with disabilities are vulnerable in many ways. To mention a few, the disabled people are quick prey to sexual abuse irrespective of age and gender. This is because most of the time they are incapable of identifying the impending danger and again fail to resist the attack and protect themselves because of their physical disability. Secondly, the older people and small children become victim to violence from the caregivers. In this regard, violence may come from family members, nurses, within the boundaries of home or even in the care giving institutions. Thirdly, the disabled individuals are not identified as an entity, which should have a mind of their own. Rather, it is expected that they would always comply with the will and orders of the caregiver and the guardians. And fourthly, the disable people are not imparted with adequate education and knowledge and also they are not made aware of their civil and fundamental rights. Sex education is also not imparted to them and this enhances their vulnerability in most of the cases (National Academy of Sciences,p 22-26,2018).
 

Question 2

What is discrimination and what techniques can you use to eliminate it when dealing with people with disability and ageing issues?
Answer:
Discrimination is potent with people having disabilities and age is the primary discriminating factor in this regard. The aged population are subjected to disparity in the economic, social, political and also environmental domain. A gender based disparity is also visible because the weaker sex becomes more vulnerable to discrimination both as a child and at older age. In order to achieve a semblance of order in this regard, it is important to get rid of all kinds of disparity and attain gender equality. The older and disabled population should be empowered with income security and the governmental intervention that would secure their existence by means of social protection measures. The developmental agendas should prioritize the highly disadvantaged individuals, older people, groups and families (Reyes,2013).

Question 3 

Identify 3 types of community resources, networks and referral options available in the local area to assist the client in advocacy
Answer:
Service 
Function of service
How to refer client
Counselling
To positively reinforce an ideology or principle
Client can be referred verbally to a counsellor.
Training
To make the client learn something
Client can be referred through providing written permission.
Brainstorming
To provide new ideas to the client
Client can be referred through providing written permission.

Question 4

List four (3) potential conflicts between client needs and organisation requirements.  Explain how these conflicts impact on older or disabled people in the workplace.
Answer:
There are many issues that turn out to be object of conflict between the client and the organization. They are:
1)    Dating or growing personal romantic relationship with the client that might prove to be hazardous for the company.
2)    Selecting a relative or a friend to deal with the company instead of doing a fair selection process.
3)    Sharing confidential information about the organization with the client because the client has turned to a friend.
4)    Accepting a gift from the client beyond the knowledge of the company or taking any payment above the amount specified by the company.

Question 5

What are the differences between negotiation, advocacy and mediation?  Explain what each term means.
Answer:
Advocacy is supporting an exacting side while trying to resolve a tussle. It is blind support ignoring the conditions whether the party is right or wrong.
Mediation is an active, ordered and interactive procedure in which a third party with a neutral status helps to resolve an issue occurred between two parties. The third party is the final one to decide the outcome of the conflict and is the only entity which has knowledge about the incident apart from the two conflicting parties. A mediator must be impartial and not allied to any of the parties.
Negotiation is the process of settlement that happens between two conflicting parties by agreeing on some particular points either by themselves or usually by the intervention of a mediator paving the way for a sound future relationship.

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Question 6

Explain one example of how negotiation, advocacy and mediation can facilitate client rights.
 
Answer:
 
How can these techniques facilitate client rights
Negotiation    
Negotiation is applied when an employer negotiates salary with the employee. In regards to client, it is applicable to settlement of concessions and also when a contract is signed.
Advocacy  
Advocacy is honouring the wilfulness of the client and talking about it with the right people and leading the communication in a mode that takes the best care of the client.
Mediation
Mediation is applied while dealing with contractual disputes and this has to be done in order to carry on smoothly in the contract tenure. Any dispute should be settled by mediation in the budding stage to save the company from facing any full grown legal conflict.

Question 7

List three (3) actions that can empower and can disempower clients in the following categories in your current workplace.
Answer:
Category    
Actions to Empower
Actions to Disempower
Personal Care
 To involve the client in the care giving process.
 Prevent the involvement of the client in the care giving process. 
To discuss with the client about the care regime.
Conceal the care regime from the client.
To provide access to the client to his/her medical records
Deny access to the client to his/her medical records.
Relationships
Open discussion.
Discouraging open discussion.
Clear conversation.
Unclear conversation.
Transparent expectations.
 Lack of transparency in expectations.
Development of daily living and life skills (socialising / mentoring)
Open discussion.
Discouraging open discussion. 
Clear conversation.
Unclear conversation.
Transparent expectations.
Lack of transparency in expectations. 
Domestic duties
Open discussion.
Discouraging open discussion.
Clear conversation.
Unclear conversation.
Transparent expectations.
Lack of transparency in expectations. 
Participation in the community
Open discussion.
Discouraging open discussion.
Clear conversation.
Unclear conversation.
Transparent expectations.
Lack of transparency in expectations. 

References:

National Academy of Sciences (2018),22-26,Crime victims with Developmental Disabilities,Retrieved on February 24, 2018 from https://www.nap.edu/read/10042/chapter/4#25 
Reyes P. (2013), Ageing, discrimination and inequalities in the post-2015 agenda, Retrieved on February 24, 2018 from http://www.helpage.org/blogs/portia-reyes-14421/ageing-discrimination-and-inequalities-in-the-post2015-agenda-524/

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