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Requirement
Research proposal on An Analysis of Human Resource Management Practices in Desin Holding Private Limited
Solution
Introduction
Mostly all international trade in goods is shipped by sea. Thus, it can be said that ocean shipping plays an essential and central role in the trade and economy of the world. Shipping trade is generally divided into three different categories: general cargo, liquid bulk, and dry-bulk. The whole shipping functions of the organizations are mostly based on two principal modes which are linear mode and the bulk mode. The linear mode principal serves the general cargo trade, and the bulk mode serves both dry and the liquid bulk trades. Nowadays, shipping industry plays an important role in the success of the countries. Shipping industry becomes one of the leading fastest and largest growing industries (Wilson, 2014). The main reason behind the popularity of shipping industries is that it helps the countries in expanding its export level. With the high export, the countries can enhance the GDP of their countries.
1.1 Background of the Project
1.1.1 Background information on the Organization
Desin Holdings Private Limited was established in 1992 in Singapore. The organization is especially dealing with different business activities such as ship management, shipping agency services, worldwide ocean cargo transportation, and ship chartering. It is a subsidiary company of China Dalian International Corporation (Group) Holdings Limited. The organization is also focusing on the core business in Supramax bulk carriers among its fleet of vessels. It is also going to expanding itself in other business areas area such as ship chartering, and ship management (http://www.dasin.com.sg/services/ship-management/). The main motive of the organization is to expand the scope of vessel chartering and strengthening the management of the enterprise so that it can provide greater safety to its customers.
1.1.2 Justification of the Study
The shipping industry is the main example of a worldwide industry now attached loosely to national sovereignties. It is different from the other type of businesses such as auto companies, and the fast-food chains. Due to the availability of such feature, human resource, and strategic management has a key dimension of the industry. The twentieth century was the age of machine but the twenty-first century will be the age of people. The motive behind conducting the study is to identify best human resource management practices for the above-mentioned organization. This will help the organization in the effective management of its human resources (Aisbett, 2015). The study discusses the assessment of human resource management practices in the organization.
1.2 Research Objectives, Research Questions, and Hypotheses
1.2.1 Research Objectives
The main objective of the study is the measure the human resource management practices followed by the Dasin Holding Private Limited. To fulfill the predetermine objectives the organization formulates various other objectives which help the organization in achieving its main objective.
1.2.2 Research Questions
Based on the above objectives the main research questions for this study can be following:
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What are the current practices of the organization regarding human resources?
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What tools are utilized by the organization to measure the performance of employees as well as providing training to them?
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What are recent pay practices used by the organization?
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1.3 Literature Review of the Project
Kundu (2007) said that shipping is one of the safest and most environmentally benign modes of transport. It mostly focuses on the services of professional, telecommunications, and financial areas. From the last half century, the shipping industry has experienced a great expansion in demand showing the growth in the volume of seaborne trade. Progoulaki (2016) conclude that job analysis is an efficient process of receiving relevant information about different jobs such as information about the tasks which needs to be performed, and personal characteristics. Apart of this, it is also considered as an efficient tool of sound HR management as it provides a deeper knowledge of the different behavioral aspects and job-related employment decisions (Liu, 2016).
The introduction of gas-carrying capacity and containerization makes the shipping industry very successful. The structure of shipping countries always changes with the changing in the appearance of management companies. Caniëls (2016) said that it is necessary for the organizations to develop customer-oriented workforce to deliver service quality. He said that after hiring the appropriate candidate with the required attitude, organizations must provide training to them.
From the last some decades the force majeure events have guided the shipping industry to focus on its sea-growing manpower (Rana, 2015). Pawlik (2015) declares that if competencies are the wheels for managing knowledge work, rewards both intrinsic and extrinsic are proves as engine for motivation. This will enable them in focusing on overall human practices which facilitate more profits to the shipping industry.
1.4 Research Design Framework
Generally, there are two main types of the research which the researcher can conduct accordingly; quantitative research deals with the numerical data, and the qualitative research deals with the facts or ideas.
1.4.1 Qualitative Research
Qualitative research is mostly designed to reveal a target audience’s range of behavior and their perception. It mainly utilizes the small group of people to support and guide the construction of suitable hypotheses (Rau, 2012). The result produced with the help of qualitative research is descriptive in nature rather than predictive.
1.4.2 Quantitative Research
Quantitative research is considered the systematic empirical investigation or observable phenomenon. It is mainly designed to understand the underlying opinions, motivations, and reasons. It provides insights into the main problem or helps to solve this problem by formulating efficient ideas or hypotheses. It mainly utilizes semi-structured or unstructured technique. With the help of quantitative research we are able to use different mathematical and statistical tools and theories to analyze the gathered data.
1.4.3 Research Methods
The research will be conducted by utilizing both qualitative research and quantitative research to gather the secondary data as well as primary data. This will help the researcher in collecting the required data with higher accuracy.
1.4.4 Data Collection Methods
In this project, the information and data are to be collected by using different primary or secondary research tools. The questionnaire mainly includes three sections. The first section include10 background questions and the second section included 22 statements about the human resource management practices. The last and third section included 45 statements related to employee service orientation. However, in this study the researcher covered only second section which is related to human resource management practices. The respondents were asked to rate statements on a five-point rating scale. The first point stands for strongly agree, second for disagree, third for neutral, fourth for agreeing, and the last one stands for strongly disagree. These 22 statements are following:
Variables Explanation
1 Is the organization develops front-line employees towards the company?
2 The company provides service orientation to leaders from top management
3 The company tries to lead with HR policies and effective development
4 The company continuously perform survey of employee attitude
5 The company has effective development and training programs for service employees
6 The company has a pay for performance system
7 Performance appraisal is conducted on regular basis
8 The company has flexible working hours for some service people such as physically challenged or women employees
9 The company pay effective or competitive salary to its employees
10 The company provide benefits such as incentive, bonus to its employees
11 All working groups whether minority and majority have equal salary in the organization
12 Is the organization perform job analysis continuously?
13 The organization performs planning for human resources continuously.
14 The organization prides special attention on service employees while performing HR Planning
15 Is the organization has an efficient recruitment policy
16 Is it attracts service oriented workers towards its organization
17 The organization choose candidates on the basis of competence or service attitude
18 Is the organization has efficient HR information system?
19 Is service performance is considered while conducting performance explanation?
20 Is the organization provide large growth opportunities to its employees?
21 Is the organization socialize its employees with service orientation?
22 Is the organization utilize human resource information system for delivering effective services?
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Questionnaire and Surveys: It is very efficient and trustworthy method of collecting the response of customers. This enables us in collecting the required data so that further steps can be taken to implementation the desired project.
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Observations: It can be of two types; observation through communication and interaction or observation through no interaction or communication. In the research project, direct observation method is applied to measure the employee’s response on the spot.
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Literature Review: It helps us in reviewing the assemble articles and the original research conducted by the writers in the selected field. This utilized to study the past research regarding the subject of the research.
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The dissertation mainly includes 6 chapters which are following:
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Chapter-1 It mainly define the what dissertation is to be and how it will be conducted and why it is conducted. It is the statement of an overview of the project.
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Chapter-2 It defines the literature review about the human resource practices
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Chapter-3 It is related to the research methodology of the study.
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Chapter-4 It mainly defines the data collection and its analysis.
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Chapter-5 This section defines the suggestions and recommendations to improve the human resource management practices.
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Chapter-6 It concludes the overall finding of the research study.
1.6 Data Sources
Most data for doing this study is collected from both the primary sources and secondary sources. The background details and current situation of the organization obtained from secondary sources and the responses of employees about human management practices are collected through primary sources.
References
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Aisbett, L. and Hoye, R. (2015). Human resource management practices to support sport event volunteers. Asia Pacific Journal of Human Resources, 53(3), pp.351-369.
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Caniëls, M. C., Cleophas, E., & Semeijn, J. (2016). Implementing green supply chain practices: an empirical investigation in the shipbuilding industry. Maritime Policy & Management, 1-16.
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Kundu, S., Malhan, D. and Kumar, P. (2007). HUMAN RESOURCE MANAGEMENT PRACTICES IN SHIPPING COMPANIES. [Online] Available at: http://www.delhibusinessreview.org/v_8n1/v8n1g.pdf.
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Liu, C. L., Shang, K. C., Lai, K. H., & Lun, V. Y. (2016, May). Supply Chain Resilience and Firm Performance in Liner Shipping Industry. In International Forum on Shipping, Ports and Airports (IFSPA) 2015: Empowering Excellence in Maritime and Air Logistics: Innovation Management and Technology.
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Progoulaki, M., & Theotokas, I. (2016). Managing culturally diverse maritime human resources as a shipping company’s core competency. Maritime Policy & Management, 1-14.
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Pawlik, T., & Neumann, S. (2015). Implementation of CSR Aspects in Human Resources Management (HRM) Strategies ofMaritime Supply Chain’s Main Involved Parties. Safety of Marine Transport: Marine Navigation and Safety of Sea Transportation, 55.
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Rana, S. (2015). High-involvement work practices and employee engagement. Human Resource Development International, 18(3), pp.308-316.
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Rau, B. (2012). The diffusion of HR practices in unions. Human Resource Management Review, 22(1), pp.27-42.
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Ship Management | Dasin Holdings Pte Ltd. Dasin.com.sg. Retrieved 2 January 2017, from http://www.dasin.com.sg/services/ship-management/
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Wilson, J. (2014). Human Resource Development Practices and Orthodoxies. Human Resource Development Quarterly, 25(4), pp.493-497.
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