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Use of technology on Travel & Tourism

Technology has changed the way people are living their life. It has become a part of everyone’s life as a necessity to live. When it comes to travel, technology has changed the way people are now traveling. In this article, we are going to talk about the use of technology in Travel.

“Technology has dependably helped us in our day by day lives. It has transformed us into’ each field. In a case that we talk about transport, planes can enable us to reach those parts on which are dangerous to walk.

Various things like mobile, computer and more have changed the way we sell, buy, work and essentially change each part of our lives. It has ended up being an assistant for our lives. Its impact on the travel part is immense. “

Most of the students, who are studying or pursuing courses in Travel & Tourism might get a project or assignment related to the use of technology in travel or travel technology. In case of any guidance, assignment help is always there for you.

Travel & Technology

Travel Technology which is also known as tourism technology is an application of ICT (Information and Communication Technology) or IT (Information Technology) in the sector of hospitality, tourism, and travel.

Travel simply implies Locomotion, thus the travel method was initially connected with the computer reservation system of the airline business, however, at this point, it is generally utilized, in which the travel industry alongside its hospitality industry is furthermore utilized.

While the computer reservation system is implemented in travel technology, it shows an exceptionally wide range of utilization, in actuality, it is quicker. Travel Technology incorporates virtually the travel industry as virtual tour technology.

As far as “electronic tourism” or “electronic travel”, travel technology can further be known as e-tourism / e-tourism or e-travel/e-travel (e-Tourism)

As one can figure, we all prefer to travel. Going out and seeing the world is waking up once more. Even though, while the adventure is an excellent stress reliever, the establishment of a vacation can be a pain.

We need to include the fact that the establishment of a vacation can be a pain not just for the traveler, in a case that he wants to arrange booking process by himself, but for the travel specialist, in a case that he does not have the right facilities for the passengers’ requests. And here’s the place where another important step was made in travel technology.

There was a need to come with an ever-increasing number of innovative solutions that could settle the bust of a travel plan with access to 24/7 and quick reaction. These days, couple-travelers wants a private tour with carefree experience and comfortable experience.

At the point when travel experts do this, they build customer loyalty. Global Distribution System is one of the major developments in the travel sector, where a single contact point is used for hotel, car or airlines booking.

Apart from this, the improvement of mobile technology in the travel industry has helped various individuals, and the advancement of online business has affected the travel industry and tourism as clients can see different travel alternatives by surfing the web through their mobile.

Online Assignment Help will help in explaining the components of technology used in travel.


Dynamic packages are one of the processes of travel technology, which used to provide a new option.


Hospitality and Tourism are among those, who are most affected. For some organizations and spots, the experience starts before a traveler arrives – it begins with the main visit to the site when an individual sees a photo of the area and understands what’s in store.

In tourism and the hospitality industry, productive utilization of the Internet can improve income. Social media, Websites, online ordering, blogs, and online advertising, all used to attract and support customer for choosing his place and business.

Computer Systems

Since numerous travel industry organizations are scattered and large, they use PC frameworks to remain connected. PC frameworks allow communication among locations and branches which makes it simple to simplify the booking and cross-organization policies.

They are utilized internally to keep every one of the employees on the similar web-page and access to information that can improve the visitor experience: housekeeping information, guest preferences, and the details of reservation are kept on a similar framework.

Technology in Travel Agency

The continued development of information technology has greatly affected the travel agency industry. The broad public utilization of the Internet has made many situations of a game changer – both harmful and beneficial ways – for the modern travel organization.

Therefore, in the 21st century, many travel organizations have needed to make an incredible adaptation to stay relevant and solvent.

Mobile Communication

Mobile communication has become an essential part of a traveler’s life. People are using google maps for GPS and other valuable information about the places they want to visit. Most of the communication used to happen with the help of mobile communication only.

How Technology changed Travel

  1. Technology has given more environmentally friendly and less time-consuming travel.

In a case that you go, with the extremely valuable help of innovation, travel can turn into a lot eco-companion. Those days are gone, when there was a need to print boarding passes, airline tickets or hotel reservations.

On account of mobile check-ins, online reservations, and e-tickets, we don’t need to travel with the documents now and can save a lot of paper. Aside from this, online reservations and appointments are helping to consider that there is no line to get tickets.

  1. Saving a lot of time by minimizing the packaging routine with the help of technology.

These days, innovation is attempting to crush all most of the jobs and functions into a tiny gadget. We never again need an iPod to tune in to music, we simply need an iTunes or Spotify account and we can stream music on the go.

Furthermore, is also applies for books, as fitting them inside the bag was an extra load over our shoulders. Cobo (e-Reader) or Amazon Kindle save a huge amount of space in our backpacks.

  1. Surpassing the barriers of luggage.

In the recent past, there was a need to carry a converter or a phrasebook to the location where we are going to. In today’s technological world, all that you need is a cell phone and with the help of applications like Translate or Google Translate.

Google’s Translate application gives you a chance to translate menus or signals progressively utilizing your cell phone’s camera. Also, applications like Duolingo enable you to become familiar with another language or to improve an individual you definitely know, without burning through cash.

  1. One Click and Book all.

Chatbots has turned into the ideal travel buddy. Numerous flights and hotels groups offer the option of sending messages to their clients ahead of time, either enabling them to text through their own application or to set up informing channels like WhatsApp, Messenger or Facebook.

However, chatbots are a revolution – they are getting to be huge resources for this industry. Chatbot enables an individual to interact with artificial intelligence or human intelligence through chat interfaces.

Remembering that messaging applications are becoming new online life, it just makes sense that organizations begin coordinating these kinds of services in their execution list.

  1. Digital Payments

Samsung Pay, Apple Pay or Google Wallet – Everything seems so smooth with the help of electronic payments. Among the benefits of being cashless, it is worth to feature two of them: convenience - there is no need to keep a huge amount of cash with you.

Also, fewer chances of risk – particularly when traveling abroad is valid, where money loss or theft can be a huge cause of the problem. Once completely integrated, you don’t need to worry about CC frauds.

Advantages and disadvantages of technology in the tourism and travel industry


The significance of technology in travel have brought all the far places very close. The speed of time has expanded its criteria, one day trip is very common these days, the adventure is comfortable and fast.

Things that should be possible in 60 minutes, they would now be able to be done in a moment or even in a second, to acknowledge themselves for technology. Places that cannot contact individuals regularly; Now can be reached in a minute. Technology gives us tools that can make a remarkable trip.

As indicated by Lelyings, (Lelyings, 2011) Today, the innovation has progressed in enormous bounds and leaps. We cannot envision the world without technological advancements, for example, LEDs, Computer and machines, etc.

Even though, there are a few disadvantages and advantages of the strategy. Most importantly, technology plays an important job in the general public since it makes life less time consuming and less easy to live.

Technology can make easy routes at work. Individuals don’t need to work hard currently, people use innovation to make plans for their journey, which makes it progressively advantageous and simple. They can inquire about the places at their own pace, look for the best hotels and charges and reserve a place from their mobile or computer.


The flood of development and industrialization has contaminated our environment. Let’s take a case where the exhaust of machines and vehicles affect air quality and damage the ozone layer.

Furthermore, technologies additionally result in financial issues in families since most of the technologies are costly similar to computers. The individuals who cannot afford to purchase this kind of innovation will live in stressful lives.

As I would see it, the significance of innovation in the movement and the travel industry is to get data through research, to help increment the organization’s incomes, to get data from its clients and other important organizations, gives incredible speed, reaching the viewers who have physically isolated from the sender and increase availability and receptiveness in an organization.

And the bad part about innovation is that it can cause conflict and stress, can be utilized effectively, Often ailing insecurity and can genuinely end business profitability.


An important role is played by technology in the field of travel and tourism since last decade. Introduction of technology in tourism has directly helped in decreasing the cost, improve services, enhance operational efficiency and customer experience.

It can be said that both businessmen and travelers are getting benefit from technology, there are some of the examples to support this: enhanced guest service systems, reservations, and improved communication.

Technology has assisted the travel industry and friendliness ventures with transforming costly human work with specialized work. It helps in decreasing work costs, yet in addition, maintains a strategic distance from client administration issues.


The utilization of technology in tourism and the hospitality industry has quickened the activity and made the travel process efficient and pleasant. Technology helps in big-chain hotels and be valuable for B and B and other little small travel agency and hotels in the business.

Believe it or not, the technology used to touch almost every aspect of the travel and tourism industry. In a case that we are intelligent enough to utilize the advantages of innovation, for example, accuracy, speed, and convenience, user-friendly and avoid loss, lack of human contact and lettering size, at that point innovation, can be an extraordinary time and cost saver.

In a case that, if the travel industry forgets the significance of human component and travel industry is about building experience, at that point, this is a major mistake.

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