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Sonoma State University Operations And Supply Chain Management Assignment Help - Haglund Department


Question - Haglund Department Store is located in the downtown area of a small city. While the store had been
profitable for many years, it is facing increasing competition from large national chains that have set
up stores on the outskirts of the city. Recently the downtown area has been undergoing revitalization,
and the owners of Haglund Department Store are somewhat optimistic that profitability can be
restored. In an attempt to accelerate the return to profitability, management of Haglund Department
Store is in the process of designing a balanced scorecard for the company. Management believes the
company should focus on two key problems. First, customers are taking longer and longer to pay the
bills they incur using the department storeâ ...Read More

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