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Michigan State University Operations And Supply Chain Management Assignment Help - bear-making process

Question - 1. Construct a service blueprint for the bear-making process indicating (1) The stages in the process; (2) The directional flow of the process; (3) Labor cost for each stage in the process; (4) The number of stations per stage; and (5) The activity time for each process stage. 2. Based on the information provided in question 1, calculate (1) The number of customers that can complete the bear-making process in an hour; (2) The average service cost per bear; and (3) Identify the bottleneck in the current process. 3. Develop a solution that minimizes the negative impact of the bottleneck and improves the number of customers that can make a bear in an hour. (1) What is your suggestion to improve the bottleneck situation? ...Read More

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