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Benedictine University Operations And Supply Chain Management Assignment Help - MGMT Managing


Question - 1. W hen it comes to how a team is designed (i.e., members, communication, goals, norms, etc.) and
team leadership, which of the following statements is most true based upon the studies from the
Xerox customer-service teams? a. For optimal performance, it is more important to have a well-
designed team than a team with a good leader b. For optimal performance, it is more important to
have an excellent leader than a well-designed team c. Both team design and leadership are equally
important d. Well-designed teams tend to sabotage leaders 2. Clearly-defined goals are the essence
of great teamwork. Which of the following statements is most true about how goals should be
articulated by teams: a. Goals should not be clearly articulated; ra ...Read More

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